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Revision as of 20:13, 12 May 2015
If you have access to a zip/rar software, we might be able to find the dmp manually and forward it to the devs.
To do so:
Close the game.
Press Windows Key + R (or use the Run feature if using Windows 8.)
In the entry box type %userprofile%\appdata and press enter, or click OK
In the new window navigate to C:\...\appdata\Local\Ironclad Games\Sins of a Dark Age\Diagnostics\
From here there should be .dmp files. Try to find the dmp and the log file of the same timestamp. Then zip/rar them and attach them in an email to support@ironcladgames.com.