No edit summary Tag: sourceedit |
|||
| (20 intermediate revisions by 3 users not shown) | |||
| Line 1: | Line 1: | ||
Having trouble or need help with an issue? This page is a work in progress with the resources needed to troubleshoot Sins of a Dark Age issues. |
Having trouble or need help with an issue? This page is a work in progress with the resources needed to troubleshoot Sins of a Dark Age issues. |
||
| + | ==[[Using Github for Bug Reports]]== |
||
| − | ==How to Make an Official Bug Report Using GitHub== |
||
| + | Github allows us to submit bug reports with screenshots in a way that can be tracked easily by the development team. The progress of each bug can be seen here, and when it is resolved it can be closed. |
||
| − | ==How to Find the Log File in the Soada Diagnostics Folder== |
||
| − | == |
+ | ==[[Finding a Log File]]== |
| + | This page will help you locate the Log files from your gaming session. The log files are important in tracking down bugs. |
||
| + | ==[[Replacing the Setting Folder]]== |
||
| + | Occasionally some files can become corrupt with strange results. One temporary solution can be to backup and delete the Setting folder. |
||
| + | ==[[Finding your Steam ID]]== |
||
| ⚫ | |||
| + | When there is an error connected to your Steam account, such as an inventory error, finding your Steam ID allows the developers to fix any problems. |
||
| ⚫ | |||
| − | ==Dealing |
+ | ==[[Dealing with Bad Behavior and Harassment]]== |
| ⚫ | |||
| ⚫ | |||
| + | ==[[Verify Integrity of Game Cache]]== |
||
| ⚫ | |||
| ⚫ | |||
| + | ==[[Checking Your Steam Cloud Settings]]== |
||
| + | ==[[Manually Finding Crash DMP Files]]== |
||
| − | Test |
||
| + | |||
| + | ==[[Reporting Suspicious or Automated Behavior]]== |
||
| + | [[Category:Support]] |
||
Latest revision as of 07:53, 3 June 2015
Having trouble or need help with an issue? This page is a work in progress with the resources needed to troubleshoot Sins of a Dark Age issues.
Using Github for Bug Reports
Github allows us to submit bug reports with screenshots in a way that can be tracked easily by the development team. The progress of each bug can be seen here, and when it is resolved it can be closed.
Finding a Log File
This page will help you locate the Log files from your gaming session. The log files are important in tracking down bugs.
Replacing the Setting Folder
Occasionally some files can become corrupt with strange results. One temporary solution can be to backup and delete the Setting folder.
Finding your Steam ID
When there is an error connected to your Steam account, such as an inventory error, finding your Steam ID allows the developers to fix any problems.